FAX iplan | Centro de Ayuda y Soporte https://www.iplan.com.ar/ es CA - Fax - Alcances - fax-alcance_de_servicio.pdf https://www.iplan.com.ar/centro-de-ayuda/fax/fax-iplan <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--documento.html.twig x field--node--title.html.twig * field--node--documento.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--title.html.twig' --> <span class="field field--name-title field--type-string field--label-hidden">CA - Fax - Alcances - fax-alcance_de_servicio.pdf</span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-tipo-de---documento.html.twig * field--node--field-tipo-de-.html.twig * field--node--documento.html.twig * field--field-tipo-de-.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-tipo-de- field--type-entity-reference field--label-hidden field__item">Alcances de Servicio</div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--documento.html.twig x field--node--uid.html.twig * field--node--documento.html.twig * field--uid.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--uid.html.twig' --> <span class="field field--name-uid field--type-entity-reference field--label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/user/username.html.twig' --> <span lang="" about="/user/59" typeof="schema:Person" property="schema:name" datatype="">admin_data</span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--documento.html.twig x field--node--created.html.twig * field--node--documento.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--created.html.twig' --> <span class="field field--name-created field--type-created field--label-hidden">Dom, 17/03/2019 - 12:34</span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: * links--node.html.twig x links--inline.html.twig * links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/navigation/links--inline.html.twig' --> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/navigation/links--inline.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-titulo-del-documento--documento.html.twig * field--node--field-titulo-del-documento.html.twig * field--node--documento.html.twig * field--field-titulo-del-documento.html.twig * field--string.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-titulo-del-documento field--type-string field--label-hidden field__item">Fax IPLAN</div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-archivo-pdf-doc-etc---documento.html.twig * field--node--field-archivo-pdf-doc-etc-.html.twig * field--node--documento.html.twig * field--field-archivo-pdf-doc-etc-.html.twig * field--file.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-archivo-pdf-doc-etc- field--type-file field--label-hidden field__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'table__file_formatter_table' --> <!-- FILE NAME SUGGESTIONS: * table--file-formatter-table.html.twig x table.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/dataset/table.html.twig' --> <div class="table-responsive"> <table data-striping="1" class="table table-hover table-striped"> <thead class=''> <tr> <th>Adjunto</th> <th>Tamaño</th> </tr> </thead> <tbody> <tr class="odd"> <td> <!-- THEME DEBUG --> <!-- THEME HOOK: 'file_link' --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/file-link.html.twig' --> <span class="file file--mime-application-pdf file--application-pdf"> <a href="https://www.iplan.com.ar/sites/default/files/documentos/fax-alcance_de_servicio.pdf" type="application/pdf; length=84494">fax-alcance_de_servicio.pdf</a></span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/file-link.html.twig' --> </td> <td>82.51 KB</td> </tr> </tbody> </table> </div> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/dataset/table.html.twig' --> </div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-columna-en-la-que-se-encue--documento.html.twig * field--node--field-columna-en-la-que-se-encue.html.twig * field--node--documento.html.twig * field--field-columna-en-la-que-se-encue.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-columna-en-la-que-se-encue field--type-entity-reference field--label-above"> <h1 style="font-size:18px;" class="field__label">Columna en la que se encuentra el producto</h1> <div class="field__item"><a href="/Servicios" hreflang="es">Servicios</a></div> </div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-producto-al-que-pertenece---documento.html.twig * field--node--field-producto-al-que-pertenece-.html.twig * field--node--documento.html.twig * field--field-producto-al-que-pertenece-.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-producto-al-que-pertenece- field--type-entity-reference field--label-above"> <h1 style="font-size:18px;" class="field__label">Producto al que pertenece este documento</h1> <div class="field__item"><a href="/centro-de-ayuda/Fax" hreflang="es">FAX iplan | Centro de Ayuda y Soporte</a></div> </div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-orden-de-presenta--documento.html.twig * field--node--field-orden-de-presenta.html.twig * field--node--documento.html.twig * field--field-orden-de-presenta.html.twig * field--integer.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-orden-de-presenta field--type-integer field--label-hidden field__item">1</div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> Sun, 17 Mar 2019 15:34:02 +0000 admin_data 672 at https://www.iplan.com.ar CA - Fax - Resolucion - Soporte Técnico https://www.iplan.com.ar/centro-de-ayuda/fax/soporte-tecnico <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--documento.html.twig x field--node--title.html.twig * field--node--documento.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--title.html.twig' --> <span class="field field--name-title field--type-string field--label-hidden">CA - Fax - Resolucion - Soporte Técnico</span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-tipo-de---documento.html.twig * field--node--field-tipo-de-.html.twig * field--node--documento.html.twig * field--field-tipo-de-.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-tipo-de- field--type-entity-reference field--label-hidden field__item">Resolución de Problemas</div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--documento.html.twig x field--node--uid.html.twig * field--node--documento.html.twig * field--uid.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--uid.html.twig' --> <span class="field field--name-uid field--type-entity-reference field--label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/user/username.html.twig' --> <span lang="" about="/index.php/user/59" typeof="schema:Person" property="schema:name" datatype="">admin_data</span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--documento.html.twig x field--node--created.html.twig * field--node--documento.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--created.html.twig' --> <span class="field field--name-created field--type-created field--label-hidden">Dom, 17/03/2019 - 12:34</span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: * links--node.html.twig x links--inline.html.twig * links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/navigation/links--inline.html.twig' --> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/navigation/links--inline.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-titulo-del-documento--documento.html.twig * field--node--field-titulo-del-documento.html.twig * field--node--documento.html.twig * field--field-titulo-del-documento.html.twig * field--string.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-titulo-del-documento field--type-string field--label-hidden field__item">Soporte Técnico</div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--body--documento.html.twig * field--node--body.html.twig * field--node--documento.html.twig * field--body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Si no pudiste resolver el problema con los Instructivos de Uso, ingresá un reclamo desde la <a href="https://www.iplan.com.ar/zona-de-clientes/">ZONA DE CLIENTES</a> o comunicate con un Asesor Técnico:</p> <ul> <li> <p>Telefónicamente llamando al <strong>0800 345 0000</strong>.</p> </li> <li> <p>Online a través de nuestro <strong>Chat Técnico</strong> desde la <a href="https://www.iplan.com.ar/zona-de-clientes/">ZONA DE CLIENTES</a>.</p> </li> </ul> <p><strong>Horario de Atención</strong>: lunes a viernes, de 9 a 18 horas (excepto feriados).</p></div> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--text-with-summary.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-columna-en-la-que-se-encue--documento.html.twig * field--node--field-columna-en-la-que-se-encue.html.twig * field--node--documento.html.twig * field--field-columna-en-la-que-se-encue.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-columna-en-la-que-se-encue field--type-entity-reference field--label-above"> <h1 style="font-size:18px;" class="field__label">Columna en la que se encuentra el producto</h1> <div class="field__item"><a href="/index.php/Servicios" hreflang="es">Servicios</a></div> </div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-producto-al-que-pertenece---documento.html.twig * field--node--field-producto-al-que-pertenece-.html.twig * field--node--documento.html.twig * field--field-producto-al-que-pertenece-.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-producto-al-que-pertenece- field--type-entity-reference field--label-above"> <h1 style="font-size:18px;" class="field__label">Producto al que pertenece este documento</h1> <div class="field__item"><a href="/index.php/centro-de-ayuda/Fax" hreflang="es">FAX iplan | Centro de Ayuda y Soporte</a></div> </div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-orden-de-presenta--documento.html.twig * field--node--field-orden-de-presenta.html.twig * field--node--documento.html.twig * field--field-orden-de-presenta.html.twig * field--integer.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-orden-de-presenta field--type-integer field--label-hidden field__item">1</div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> Sun, 17 Mar 2019 15:34:01 +0000 admin_data 670 at https://www.iplan.com.ar CA - Fax - Preguntas Frecuentes - FAQs https://www.iplan.com.ar/centro-de-ayuda/fax/preguntas-tecnicas-frecuentes <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--documento.html.twig x field--node--title.html.twig * field--node--documento.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--title.html.twig' --> <span class="field field--name-title field--type-string field--label-hidden">CA - Fax - Preguntas Frecuentes - FAQs</span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-tipo-de---documento.html.twig * field--node--field-tipo-de-.html.twig * field--node--documento.html.twig * field--field-tipo-de-.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-tipo-de- field--type-entity-reference field--label-hidden field__item">Preguntas Frecuentes</div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--documento.html.twig x field--node--uid.html.twig * field--node--documento.html.twig * field--uid.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--uid.html.twig' --> <span class="field field--name-uid field--type-entity-reference field--label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/user/username.html.twig' --> <span lang="" about="/index.php/user/59" typeof="schema:Person" property="schema:name" datatype="">admin_data</span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--documento.html.twig x field--node--created.html.twig * field--node--documento.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--created.html.twig' --> <span class="field field--name-created field--type-created field--label-hidden">Dom, 17/03/2019 - 12:34</span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: * links--node.html.twig x links--inline.html.twig * links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/navigation/links--inline.html.twig' --> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/navigation/links--inline.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-titulo-del-documento--documento.html.twig * field--node--field-titulo-del-documento.html.twig * field--node--documento.html.twig * field--field-titulo-del-documento.html.twig * field--string.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-titulo-del-documento field--type-string field--label-hidden field__item">Preguntas Técnicas Frecuentes </div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--body--documento.html.twig * field--node--body.html.twig * field--node--documento.html.twig * field--body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h3>¿QUÉ ES FAX IPLAN? ¿QUE CARACTERÍSTICAS TIENE?</h3> <p>Fax IPLAN es un servicio que permite el envío y recepción de Faxes directamente en la computadora de forma personalizada y por medio del e-mail.</p> <p>Con este servicio podrás enviar, recibir y leer los faxes desde cualquier sitio remoto donde te encuentres, sin tener que recurrir a una máquina de Fax tradicional. Ingresando desde cualquier computadora a tu cuenta de e-mail podrás enviar faxes y/o visualizar aquellos que recibiste.</p> <p>Esto se logra mediante una Plataforma Web, que te permitirá tanto visualizar los faxes entrantes y salientes, como administrar el servicio. Podrás ingresar a ella en el área de clientes</p> <p> </p> <h3>¿CÓMO FUNCIONA EL SERVICIO DE FAX IPLAN?</h3> <p>Al habilitarte el servicio, se te asignará un número telefónico local en la ciudad que elijas y éste será desde ese momento tu número personal de Fax. El mismo estará habilitado tanto para enviar como para recibir hacia o desde cualquier máquina de Fax.</p> <p>Para que puedas recibir un fax, éste debe ser enviado a tu número personalizado de fax. El envío es entonces recepcionado en la plataforma de Fax IPLAN, que lo relaciona con tu cuenta de correo, y realiza la entrega de este con el archivo en forma adjunta.</p> <p>Para enviar un fax, deberás hacerlo vía e-mail. La plataforma de Fax IPLAN validará la dirección de correo de origen que hayas registrado y utilizará tu número de Fax IPLAN como identificación de origen en la llamada de Fax Saliente.</p> <p> </p> <h3>¿QUÉ DIFERENCIAS EXISTEN ENTRE FAX IPLAN BÁSICO Y FAX IPLAN AVANZADO?</h3> <p>Existen dos modalidades del servicio: Fax IPLAN Básico y Fax IPLAN Avanzado</p> <p>En cuanto a Fax IPLAN Básico permite únicamente la recepción de Faxes. Esta modalidad es conocida también como Fax IPLAN Entrante. Por otro lado, Fax IPLAN Avanzado permite tanto la recepción como el envío de los Faxes. Esta modalidad de también es conocida como Fax IPLAN Entrante / Saliente.</p> <p>Para el envío de Faxes en Fax IPLAN Avanzado, se te brinda una clave para el envío de Faxes (Clave de Fax Saliente) en la implementación del servicio.</p> <p>En caso de no contar con esta clave, podrás gestionar tu reclamo vía Web siguiendo los pasos de la página <a href="https://iplan.com.ar/wps/wcm/myconnect?contentIDR=23d1221b-a8b6-4253-92ee-a6f8c76ae442&amp;useDefaultText=0&amp;useDefaultDesc=0">Ayuda sobre Gestión de Ticket</a></p> <p> </p> <h3>¿QUÉ REQUISITOS TIENE EL SERVICIO?</h3> <p>El servicio requiere que cuentes con una Computadora, una casilla de email y una conexión a Internet. No necesitarás instalar hardware y/o software adicional para la utilización del servicio.</p> <p>Si bien no es necesario una PC de última generación, asegurate que la misma esté optimizada para la utilización de aplicaciones básicas como Email, Office e Internet, de modo tal que puedas tener el mejor rendimiento al utilizar la plataforma del servicio.</p> <p> </p> <h3><br /> ¿CÓMO PUEDO EMPEZAR A UTILIZAR FAX IPLAN?</h3> <p>A fin de poder comenzar a utilizar el servicio, es necesario que cuentes con los datos de los siguientes recursos, provistos en el mail de activación del servicio.</p> <ul> <li> <p>Plataforma del servicio (Usuario y Clave de Administrador)</p> </li> <li> <p>Clave para Fax Saliente (En caso de que tengas contratado Fax IPLAN Avanzado)</p> </li> </ul> <p>Contando con esta información, podrás empezar a utilizar el servicio accediendo a la plataforma de Fax IPLAN en la página <a href="http://clientes.iplan.com.ar/">http://clientes.iplan.com.ar/</a>.</p> <p>Para conocer más sobre el servicio y cómo utilizar la plataforma, te recomendamos la lectura de los siguientes instructivos:</p> <ul> <li> <p><a href="https://iplan.com.ar/Centro_de_Ayuda__/servicios/fax/faqs/Fax+IPLAN+-+Introduccion+al+Servicio.pdf">1. Introducción al Servicio</a></p> </li> <li> <p><a href="https://iplan.com.ar/Centro_de_Ayuda__/servicios/fax/faqs/Fax+IPLAN+-+Instructivo+de+Uso.pdf">2. Instructivos de Uso</a></p> </li> </ul> <p> </p> <h3>¿CÓMO PUEDO RECUPERAR LOS DATOS DE ACCESO A LA PLATAFORMA DE FAX IPLAN?</h3> <p>En caso de no contar con los datos de acceso a la plataforma, te recomendamos intentar el procedimiento de recuperación de clave en la plataforma (<a href="http://clientes.iplan.com.ar/clientes/password_reset_requests/new">http://clientes.iplan.com.ar/</a>), haciendo un click sobre "Si olvidaste tu clave hacé clic aquí".</p> <p>Si no aun así no logras acceder a la plataforma, podrás gestionar tu reclamo vía Web siguiendo los pasos de la página "Ayuda sobre Gestión de Ticket"</p> <p> </p> <h3>¿CÓMO CAMBIAR LA CONTRASEÑA DE ACCESO Y LA CONTRASEÑA PARA FAXES SALIENTES?</h3> <p>Para cambiar las claves del servicio, podrás hacerlo desde la sección CAMBIAR PASSWORD en la plataforma de Fax IPLAN (<a href="http://clientes.iplan.com.ar/">http://clientes.iplan.com.ar/</a>). Luego de elegir una nueva clave, deberás presionar el botón Modificar.</p> <p>Para conocer más sobre cómo realizar este procedimiento, te recomendamos consultar el documento <a href="https://iplan.com.ar/Centro_de_Ayuda__/servicios/fax/faqs/Fax+IPLAN+-+Instructivo+de+Uso.pdf">2. Instructivos de Uso</a><br />  </p> <h3>¿CÓMO PUEDO CAMBIAR EL EMAIL ASOCIADO A UNA LÍNEA DE FAX IPLAN?</h3> <p>Para cambiar el email asociado a una línea de Fax IPLAN, deberás hacer un click sobre el número de la línea, en la sección principal de la plataforma (<a href="http://clientes.iplan.com.ar/">http://clientes.iplan.com.ar/</a>). Luego de elegir un nuevo email, deberás presionar el botón Modificar.</p> <p>Para conocer más sobre cómo realizar este procedimiento, te recomendamos consultar el documento <a href="https://iplan.com.ar/Centro_de_Ayuda__/servicios/fax/faqs/Fax+IPLAN+-+Instructivo+de+Uso.pdf">2. Instructivos de Uso</a></p></div> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--text-with-summary.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-columna-en-la-que-se-encue--documento.html.twig * field--node--field-columna-en-la-que-se-encue.html.twig * field--node--documento.html.twig * field--field-columna-en-la-que-se-encue.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-columna-en-la-que-se-encue field--type-entity-reference field--label-above"> <h1 style="font-size:18px;" class="field__label">Columna en la que se encuentra el producto</h1> <div class="field__item"><a href="/index.php/Servicios" hreflang="es">Servicios</a></div> </div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-producto-al-que-pertenece---documento.html.twig * field--node--field-producto-al-que-pertenece-.html.twig * field--node--documento.html.twig * field--field-producto-al-que-pertenece-.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-producto-al-que-pertenece- field--type-entity-reference field--label-above"> <h1 style="font-size:18px;" class="field__label">Producto al que pertenece este documento</h1> <div class="field__item"><a href="/index.php/centro-de-ayuda/Fax" hreflang="es">FAX iplan | Centro de Ayuda y Soporte</a></div> </div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-orden-de-presenta--documento.html.twig * field--node--field-orden-de-presenta.html.twig * field--node--documento.html.twig * field--field-orden-de-presenta.html.twig * field--integer.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-orden-de-presenta field--type-integer field--label-hidden field__item">1</div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> Sun, 17 Mar 2019 15:34:00 +0000 admin_data 668 at https://www.iplan.com.ar CA - Fax - Instructivos - Instructivos de Uso https://www.iplan.com.ar/centro-de-ayuda/fax/instructivos-de-uso <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--documento.html.twig x field--node--title.html.twig * field--node--documento.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--title.html.twig' --> <span class="field field--name-title field--type-string field--label-hidden">CA - Fax - Instructivos - Instructivos de Uso</span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-tipo-de---documento.html.twig * field--node--field-tipo-de-.html.twig * field--node--documento.html.twig * field--field-tipo-de-.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-tipo-de- field--type-entity-reference field--label-hidden field__item">Instructivo de Uso</div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--documento.html.twig x field--node--uid.html.twig * field--node--documento.html.twig * field--uid.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--uid.html.twig' --> <span class="field field--name-uid field--type-entity-reference field--label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/user/username.html.twig' --> <span lang="" about="/index.php/user/59" typeof="schema:Person" property="schema:name" datatype="">admin_data</span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--documento.html.twig x field--node--created.html.twig * field--node--documento.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--created.html.twig' --> <span class="field field--name-created field--type-created field--label-hidden">Dom, 17/03/2019 - 12:33</span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: * links--node.html.twig x links--inline.html.twig * links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/navigation/links--inline.html.twig' --> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/navigation/links--inline.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-titulo-del-documento--documento.html.twig * field--node--field-titulo-del-documento.html.twig * field--node--documento.html.twig * field--field-titulo-del-documento.html.twig * field--string.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-titulo-del-documento field--type-string field--label-hidden field__item">Instructivos de Uso</div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--body--documento.html.twig * field--node--body.html.twig * field--node--documento.html.twig * field--body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h3>Introducción al Servicio</h3> <ul> <li><a href="https://iplan.com.ar/Centro_de_Ayuda__/servicios/fax/instructivos/Fax-IPLAN-Introduccion.pdf">FAX SERVER - Introducción al Servicio (.PFD)</a></li> </ul> <h3>Instructivos de uso</h3> <ul> <li><a href="https://iplan.com.ar/Centro_de_Ayuda__/servicios/fax/instructivos/Fax-IPLAN-Instructivo-de-Uso.pdf">FAX SERVER - Instructivos de uso (.PDF)</a></li> </ul> </div> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--text-with-summary.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-columna-en-la-que-se-encue--documento.html.twig * field--node--field-columna-en-la-que-se-encue.html.twig * field--node--documento.html.twig * field--field-columna-en-la-que-se-encue.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-columna-en-la-que-se-encue field--type-entity-reference field--label-above"> <h1 style="font-size:18px;" class="field__label">Columna en la que se encuentra el producto</h1> <div class="field__item"><a href="/index.php/Servicios" hreflang="es">Servicios</a></div> </div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-producto-al-que-pertenece---documento.html.twig * field--node--field-producto-al-que-pertenece-.html.twig * field--node--documento.html.twig * field--field-producto-al-que-pertenece-.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-producto-al-que-pertenece- field--type-entity-reference field--label-above"> <h1 style="font-size:18px;" class="field__label">Producto al que pertenece este documento</h1> <div class="field__item"><a href="/index.php/centro-de-ayuda/Fax" hreflang="es">FAX iplan | Centro de Ayuda y Soporte</a></div> </div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-orden-de-presenta--documento.html.twig * field--node--field-orden-de-presenta.html.twig * field--node--documento.html.twig * field--field-orden-de-presenta.html.twig * field--integer.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-orden-de-presenta field--type-integer field--label-hidden field__item">1</div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> Sun, 17 Mar 2019 15:33:59 +0000 admin_data 666 at https://www.iplan.com.ar CA - Fax https://www.iplan.com.ar/centro-de-ayuda/fax/fax <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--documento.html.twig x field--node--title.html.twig * field--node--documento.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--title.html.twig' --> <span class="field field--name-title field--type-string field--label-hidden">CA - Fax</span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--documento.html.twig x field--node--uid.html.twig * field--node--documento.html.twig * field--uid.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--uid.html.twig' --> <span class="field field--name-uid field--type-entity-reference field--label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/user/username.html.twig' --> <span lang="" about="/index.php/user/59" typeof="schema:Person" property="schema:name" datatype="">admin_data</span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--documento.html.twig x field--node--created.html.twig * field--node--documento.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--created.html.twig' --> <span class="field field--name-created field--type-created field--label-hidden">Dom, 17/03/2019 - 12:33</span> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: * links--node.html.twig x links--inline.html.twig * links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/bootstrap_barrio/templates/navigation/links--inline.html.twig' --> <!-- END OUTPUT from 'themes/contrib/bootstrap_barrio/templates/navigation/links--inline.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-titulo-del-documento--documento.html.twig * field--node--field-titulo-del-documento.html.twig * field--node--documento.html.twig * field--field-titulo-del-documento.html.twig * field--string.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-titulo-del-documento field--type-string field--label-hidden field__item">Fax</div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-columna-en-la-que-se-encue--documento.html.twig * field--node--field-columna-en-la-que-se-encue.html.twig * field--node--documento.html.twig * field--field-columna-en-la-que-se-encue.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-columna-en-la-que-se-encue field--type-entity-reference field--label-above"> <h1 style="font-size:18px;" class="field__label">Columna en la que se encuentra el producto</h1> <div class="field__item"><a href="/index.php/Servicios" hreflang="es">Servicios</a></div> </div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-producto-al-que-pertenece---documento.html.twig * field--node--field-producto-al-que-pertenece-.html.twig * field--node--documento.html.twig * field--field-producto-al-que-pertenece-.html.twig * field--entity-reference.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-producto-al-que-pertenece- field--type-entity-reference field--label-above"> <h1 style="font-size:18px;" class="field__label">Producto al que pertenece este documento</h1> <div class="field__item"><a href="/index.php/centro-de-ayuda/Fax" hreflang="es">FAX iplan | Centro de Ayuda y Soporte</a></div> </div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-orden-de-presenta--documento.html.twig * field--node--field-orden-de-presenta.html.twig * field--node--documento.html.twig * field--field-orden-de-presenta.html.twig * field--integer.html.twig x field.html.twig --> <!-- BEGIN OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> <div class="field field--name-field-orden-de-presenta field--type-integer field--label-hidden field__item">1</div> <!-- END OUTPUT from 'themes/iplan_b4/templates/field.html.twig' --> Sun, 17 Mar 2019 15:33:58 +0000 admin_data 664 at https://www.iplan.com.ar